These Terms & Conditions outline the policies for cake ordering, purchasing, and picking up products from our bakery. By placing an order with us, you agree to the following:

 

1. Orders & Lead Time

All custom cake orders must be submitted at least 30 days in advance, unless otherwise approved. Standard bakery items may be available with shorter notice depending on availability. Orders are not confirmed until payment is received in full.

 

2. Deposits & Payments

Custom orders require full payment at the time of booking. We accept the following forms of payment: cash and credit cards. Prices are subject to change without notice, but confirmed orders will not be affected.

 

3. Cancellations & Refunds

All custom cake orders are non-refundable. If you need to cancel at least 7 days before your scheduled pickup, paid funds may be applied as store credit toward a future order. Cancellations made less than 7 days before pickup are not eligible for credit. Please refer to our return and refund policy for more details.

 

4. Design & Decoration

We do our best to replicate requested designs, but creative variations may occur, especially with colors and handmade decorations. If fresh flowers or toppers are used, the customer is responsible for providing non-toxic, food-safe items unless otherwise arranged. We do not copy copyrighted or trademarked characters exactly; however, we can create themed designs.

 

5. Allergies & Food Safety

Our bakery uses common allergens such as eggs, dairy, wheat, soy, nuts, and gluten. While we offer allergy-friendly options, cross-contamination is always possible, and we cannot guarantee allergen-free products. Customers are responsible for notifying us of any allergies when ordering.

 

6. Pick-Up Policy

Please arrive on time for your scheduled pickup. Once the product leaves the bakery, we are not responsible for damage due to improper transportation or storage. Cakes should be transported on a flat surface in an air-conditioned vehicle and stored as instructed.

 

7. Outdoor & Travel Disclaimer

Cakes exposed to heat, direct sunlight, or long travel may melt, slide, or become damaged. We are not liable for issues that arise from weather, outdoor events, or customer handling.

 

8. Photography & Social Media

We reserve the right to photograph and share images of our products on our website and social media. We do not share personal order details beyond product photos.

 

9. Satisfaction Policy

If you are unsatisfied with your order, please contact us within 24 hours of pickup so we can assist you. Refunds or credits are considered case-by-case and may require the product to be returned.

 

10. Liability

By purchasing from us, you acknowledge that you have read and agree to all policies. The bakery is not responsible for any damages, allergic reactions, or issues that occur once the product has been picked up.

 

Contact Us:

The Yummy Cakery

404 W Main Street, Lexington

Phone: (803) 807-7121

Email: theyummycakery.sc@gmail.com